Getting in contact with us
When contacting us via email or via one of the forms on our website, we store your data for six months in order to be able to process your inquiry as well as to able to handle possible follow-up questions. We do not pass on your data to third parties without your consent.
Our website uses so-called cookies. A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your browser on your computer or mobile device. They do not cause any damage.
If you do not agree with this practice, you can set your browser in a way that it will inform you about setting cookies. Additionally, this enables you to permit a particular cookie.
Deactivating cookies may limit the functions of our website.
Storage of data
In order to process orders or newsletter/blog subscriptions, for example, we store the following data: title, first name, surname, address, email address, optional data you have entered (company, address details, telephone number). We require the data you have provided to fulfil the contract or take measures that are necessary during the pre-contract phase. Without this data, we cannot enter the contract with you. We do not share data with third parties; exceptions are credit card data, which we transmit to the bank(s)/payment provider involved in order to enable them to debit your purchase, delivery service companies who we assign with the delivery of your purchase as well as our tax adviser enabling him to fulfil his legal obligations.
If you cancel your order before sending it, all the data stored will be deleted. After a contract has been made, all data connected with it are stored for a period of 7 years according to tax laws.
Data connected with name, address, purchased products/services and the date of purchase are stored for a period of 10 years, after which product liability has expired. Data processing is based on legal regulations of § 96 Par 3 TKG (Telecommunications Law 2003) as well as Art 6 Par 1 lit a (agreement) and/or lit b (necessary to fulfil a contract) of the GDPR.
We have made a compliant data processing contract with the provider.
In accordance with the GDPR, we have a legitimate interest in improving our offers and our website. In order to protect our users’ data properly, we use data pseudonymisation.
We record your IP-address; as soon as it is recorded, we use pseudonymisation such as deleting the last eight bits. Thus, the IP-address can be localized only roughly.
Data processing is based on legal regulations of § 96 Par 3 TKG (Telecommunications Law 2003) as well as Art 6 Par 1 lit a (agreement) and/or f (legitimate interest) of the GDPR.
Additionally, Google is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
User data is stored for fourteen months.
Detailed information regarding Google’s use of data as well as your options concerning settings and dissent are provided on the following Google-websites: https://www.google.com/intl/de/policies/privacy/partners (‘How Google uses information from sites or apps that use our services’), http://www.google.com/policies/technologies/ads (Advertising), http://www.google.de/settings/ads (Control the information Google uses to show you ads).
The website operator or page provider collects data about visits to the site and saves them as ‘server log files’. The following data are logged:
- Website visited
- Time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address
The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to examine the server logfiles retrospectively, if specific indications point to unlawful use.
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration. You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: email@example.com. We will immediately delete your data in connection with the newsletter subscription. This revocation shall not affect the legality of the processing effected on the basis of the consent until the revocation. In order to provide you with targeted information, we also collect and process information voluntarily provided concerning your place of residence and language.
You have the right to request information about the personal data we hold on you, rectification, deletion, restriction, and portability of your personal data as well as to disclaim and object. In case you consider our processing of your data not according to data privacy laws or you feel your data privacy claims have not been met in any other way, you have the right to raise a complaint to a supervisory authority. In Austria, you can raise your complaint to the Data Protection Authority (»Datenschutzbehörde«).
You can contact us easily at:
Weingut Dorli Muhr
Kirchengasse 24, 2472 Prellenkirchen
Phone: +43 664 1804039